Best Western Plus Flowood Inn & Suites

Miss Tracye was EXTREMELY kind and helpful with a (covered) smile. The facilities were clean and smelled clean without being overly scented. The pool was inside with outside temp. The cleaning staff was consistent, attentive and courteous. The breakfast was fulfilling and changed daily. The little pancake maker was cool. The coffee machine was EXCELLENT. I liked having the filtered water dispenser and coffee available all day. Having access to a newspaper (USA Today) was a nice perk, too. The parking lot was well lit.

The breakfast was good. There was this young lady and I did not get her name that was working in the dining hall that morning and she had a neck brace on, but that did not stop her. She was very pleasant and kept the food area clean. She would periodically ask if we needed anything as she cleaned the tables and replenished the breakfast food. The breakfast area was really cleaned and I enjoyed the breakfast. Also, I explained to the Owner that my grandson was at the children's hospital and I was not sure if they would keep him or not. He was very responsive and gave me a later check out and when I found out they were keeping the baby overnight he offered a discount on the room. This made my stay even more pleasant. Thank you so much for relieving the stress of room and board. I will book here the next time I am in the area.

The customer service desk was very helpful and very nice. The room was very spacious and comfortable. My son had to have surgery and he was comfortable after we got back from the hospital. The only thing I might ask is that maybe you could have a wheelchair in lobby for such things as this. We will definitely be back. He has another surgery planned for February. Thank you again for all your help.

The dining room was spotless. I always eat very modestly and enjoyed the coffee, orange juice, and a fresh banana. It was nice that I was not charged extra for the breakfast.

The hotel was in a great location, easy to find. Check in was quick. It's smell so clean on the inside. Restaurant and shopping centers right down the street. The Stadium was closer than we thought, which was good.The room was clean, bed was comfortable and nice size tv. The staff was so nice. My family and I were very pleased with our stay at BW Plus Hotel. I will definitely stay at BW Plus again.